TERMS AND CONDITIONS
Welcome to Total PC Shield. By using our site and services, you agree to the terms and responsibilities listed below.
Scope of Service:
We provide remote technical assistance for:
- Email setup and troubleshooting
- Printer configuration and support
- PC software diagnostics and optimization
We do not offer:
- Physical repair services
- Unauthorized recovery or password cracking
- Hacking, malware removal tools, or antivirus installations
User Responsibility:
- You confirm that you are the authorized user of the device or account
- You agree to provide accurate information and cooperate during support
- You must have the necessary permissions to request assistance
Billing and Payments:
- Charges are discussed before sessions begin
- Payment is due upon agreement to proceed
- Refunds may be requested under our Refund Policy
Confidentiality and Conduct:
- We do not record or store sessions unless requested
- Any access credentials shared are used temporarily with your permission
- All sessions are encrypted and confidential
Legal Disclaimer:
We make every effort to help resolve your concern. However, outcomes may depend on third-party systems.
Total PC Shield is not affiliated with Microsoft, Google, Yahoo, or any brand unless explicitly stated. All trademarks remain the property of their respective owners.